Can a Process Server Come to Your Work? Your Rights in DC, Maryland, and Virginia

Service of process can occur at a workplace in the District of Columbia, Maryland, and Virginia, provided that the method complies with jurisdictional rules and does not disrupt business operations. For attorneys, businesses, and individuals, understanding your rights in a workplace setting is essential. Many legal professionals request workplace service because it increases the likelihood of locating the individual, but the law places clear limits on how that service can be performed.

This guide explains when a process server can legally come to your job, what your rights are, and how workplace service is handled in DC, Maryland, and Virginia.

Can a Process Server Legally Come to Your Workplace

Yes. In all three jurisdictions, a process server may legally serve an individual at their place of employment. Courts only require that the service be completed in a lawful and non-disruptive manner. Workplace service is often used when home attempts fail or when the individual is difficult to reach.

However, there are restrictions. Employers cannot interfere with lawful service, but process servers cannot obstruct business, cause a disturbance, or enter private areas without permission. Service must be executed professionally and documented correctly. For support with compliant service in your region, see our page on professional process serving in DC, Maryland, and Virginia.

Your Rights When Being Served at Work

Individuals served at work maintain clear legal protections:

You cannot be harassed or embarrassed

Process servers may not cause public scenes, interrupt customers, or intentionally humiliate the recipient. The goal is quiet, lawful notification.

You cannot be approached in restricted work zones

Servers must respect controlled access and may not enter non-public areas without permission from management.

Your employer cannot disclose private information

Employers may confirm whether you are present but are not permitted to share personal details beyond what is necessary.

You cannot be forced to accept documents

If you refuse physical receipt, servers may complete lawful service by leaving documents near you or confirming identity. The act of delivery, not acceptance, completes service.

You have the right to accurate documentation

After service, the process server must file a detailed and truthful affidavit. Learn more about this requirement in our guide on documenting workplace service.

How Workplace Service Typically Happens

Process servers use structured, legally compliant methods to minimize disruption and comply with state rules. Common workplace service procedures include:

Contacting front desk or security

Servers may announce themselves and request to speak with the recipient. Businesses may not unlawfully block the server from completing service.

Confirming identity discreetly

They will request verification without sharing details about the case or the nature of the documents.

Completing personal or substitute service

If personal delivery is not possible, substitute service may be allowed. For details on alternatives, see substitute service options at work.

Logging all attempts

Courts expect accurate time, date, and location records. These details become part of the proof of service.

Jurisdiction Specific Rules for Workplace Service

Maryland

Maryland allows personal service at work as long as the server is over 18 and not a party to the case. Substitute service may apply if documents are left with a responsible adult. Readers may consult Maryland service of process FAQs for statutory guidance and common questions.
For deeper legal detail, see our breakdown of Maryland specific server rules.

District of Columbia

DC permits workplace service provided the server does not enter restricted areas or disrupt operations. Special provisions apply to serving employees of businesses and entities. For statutory reference, see DC service of process statutes.
Local readers may also review DC process serving locations for jurisdictional coverage.

Virginia

Virginia permits workplace service, including substitute service, if the recipient works at the address served. Proper identification and optional follow-up by mail may be required depending on the case type.

When Employers Are Involved in Service

Employers have specific obligations and limitations:

• They may direct the server to a public reception area
  
• They may not obstruct lawful service
  
• They may not provide personal information beyond confirmation of presence
  
• They cannot dismiss or discipline an employee solely for being served

Disruption to business operations is not permitted, so professional servers use minimal contact and discreet procedures.

What Happens if Service at Work Fails

If workplace service attempts do not succeed, the serving party may request a court approved method of alternate service. Examples include certified mail, posting, or electronic delivery depending on jurisdiction. For details on this process, see alternative service if workplace attempts fail.

In many cases, multiple attempts are needed across home and workplace locations. Read more in our guidance on process server attempts at home or work.

Move Your Case Forward with Freestate Investigations

Freestate Investigations provides discreet and legally compliant workplace service across DC, Maryland, and Virginia. For cases requiring professional handling, accurate documentation, and jurisdiction specific knowledge, review our professional process serving in DC, Maryland, and Virginia or see our affordable workplace service rates.

Frequently Asked Questions