What is the Freestate Investigations Privacy Policy?

Effective Date: July 1, 2026
Last Updated: July 1, 2026

1. Introduction

Freestate Investigations, LLC (“FSI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you when using our website located at https://freestateinvestigations.com and our related services.

2. Information We Collect

• Contact information including your name, company, law firm, mailing address, email address, telephone number, and billing information.
• Information you submit through contact forms, order forms, quote requests, registered agent services, or document upload portals.
• Legal documents, pleadings, subpoenas, affidavits, photographs, exhibits, and other materials you provide for assignments.
• Payment information processed through third party payment processors such as Stripe. FSI does not store complete payment card numbers.
• Technical information such as IP address, browser type, operating system, referring pages, access times, and usage analytics.
• GPS coordinates, timestamps, photographs, body worn camera recordings, service attempts, and related documentation created during assignments where permitted by law.

3. How We Use Information

• Provide requested services.
• Process payments and invoices.
• Communicate regarding assignments.
• Maintain business records.
• Prevent fraud and unauthorized transactions.
• Improve our website and services.
• Comply with legal obligations.
• Respond to litigation, subpoenas, and lawful requests.

4. Sharing Information

Information may be shared only as reasonably necessary with employees, independent contractors, affiliated process servers, investigators, document retrieval personnel, courts, government agencies, registered agents, attorneys representing the client, payment processors, website hosting providers, email providers, technology vendors, and other service providers assisting us in providing requested services or where required by law.

5. Cookies and Analytics

Our website may use cookies and similar technologies for security, functionality, analytics, fraud prevention, and performance improvements. You may disable cookies through your browser settings, although portions of the website may not function properly.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. These include encrypted website connections where available, password protected systems, limited employee access, and reputable hosting providers. No security system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

FSI retains records only as long as reasonably necessary for business, contractual, insurance, licensing, litigation, accounting, regulatory, evidentiary, and legal compliance purposes. Retention periods may vary depending on the nature of the assignment.

8. Artificial Intelligence

FSI may utilize artificial intelligence or automated software tools to assist with administrative tasks, document organization, customer communications, scheduling, or workflow management. Final business decisions are not made solely by automated systems.

9. Photographs, Video, and GPS Records

Service attempts may be documented through photographs, GPS records, timestamps, body worn cameras, and related technology where permitted by law. Such records may be retained as business records and used for quality assurance, fraud prevention, dispute resolution, legal proceedings, or evidentiary purposes. These records remain the property of FSI unless disclosure is required by law.

10. Third Party Websites

Our website may link to third party websites. We are not responsible for the privacy practices or content of those websites.

11. Your Choices

You may contact us to update or correct your contact information. Certain records associated with completed legal assignments may be retained despite deletion requests where required for legal, contractual, insurance, or regulatory purposes.

12. Children’s Privacy

Our website and services are not directed to children under 18 years of age.

13. Changes to this Policy

We may revise this Privacy Policy from time to time. The revised version becomes effective upon posting to our website.

14. Contact Us

If you have questions regarding this Privacy Policy, please contact us through our Contact Us page.