RCI Process was founded in 2004 to serve the Baltimore legal community. What started as a local process-serving operation grew over nearly two decades into a full-service legal support agency, earning a reputation among Maryland attorneys for reliable service and consistent communication.

RCI Process joined Freestate Investigations. The decision brought together RCI’s deep roots in the Baltimore market with Freestate’s broader infrastructure, technology platform, and coverage across Maryland, Washington DC, Virginia, and a nationwide network of vetted affiliates.

What This Means for Former RCI Clients

If you previously worked with RCI Process, nothing about the quality of service has changed. Your assignments are handled by the same caliber of experienced, licensed servers that RCI was known for. What has changed is the support behind them: a modernized client portal with GPS-verified tracking, real-time status updates, expanded service tiers from routine to same-day, and a larger operations team to manage high-volume work without delays.

All existing points of contact, case procedures, and service areas remain intact. The transition was designed so that clients who trusted RCI would have every reason to continue with the same confidence.

Ready to Place an Order?

For process serving, skip tracing, document retrieval, or any of the investigative services RCI was known for, visit our Process Services page to view pricing and submit an order. You can also call us directly at (888) 462-2714.